RETURN

We accept order cancellation within 1 day after payment. We will process your order on the first working day after payment and send out the parcel in 3~7 days, special circumstances may extend the order processing time. Any cancellation can be made if the consumer initiates the cancellation earlier than the time of shipment and within the time specified by the website in which the cancellation can be initiated.

Within 15 days of receipt of your order, you must request or notify us of a return or replacement order for the following primary reasons 

1. Product received has been bumped or damaged

2. Wrong product was received

3. The received product differs greatly from the size of your order

4.If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose

5.If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason

Please note that

1. If you receive the product is not satisfied, you can consult with our customer service to deal with the program 

2. Due to the light or display of the monitor when the photo was taken, the color of the picture in the ad may be slightly different from the actual item. Therefore, please allow for a 20% difference between the picture in the ad and the actual item you receive.

3. If the problem is serious, we may choose to replace the item or issue a refund within a reasonable period of time. In this case, the product may be reserved for the customer's disposal.

4.Please contact our Customer service at email to get the return address.

5.The return package is required to be able to meet the long-distance transport, please make the necessary product protection, and put a note filled with the order number and the reason for return inside the parcel. Return shipping cost is the responsibility of the buyer

Return Address: West Ring Road No. 18 Area A ,Huayang Village, Mayong Town (next to the Jietong Driving School) SHIBIDA supply chain yun053, Dongguan City, Guangdong Province, China

Please contact our customer support team at [email protected] to begin the complaint process. You should include the following information for better support.

1. order number

2. Video or photo of the faulty product

3. If your claim is about receiving the wrong product, please include photos of the wrong product. 

4. If your claim is about a size or location issue, please include a measuring tape, stick or ruler in the photos of the affected garment.

REFUND

Once you receive the refund confirmation from our support team, it may take around 3-5 days to process your refund. Once we issue your refund, it may take time for your fund to appear in your account balance (depending on your financial institution). See the table below for more details.

NOTE: 

Refund timing to a pre-paid card depends on the issuer of the card. The refund can take up to 30 days to process based on the policy of the issuer.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time (5 business days) before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

WOULD YOU LIKE TO AVOID HAVING TO STAND FOR LONGER TIMES?

With the Foldable Stool, you'll no longer have to go through the pain of standing. Get comfortable and sit down anywhere you are! Try the Foldable Stool now for 30 days. 

Don't have enough seats or room at your family gatherings? Bring the Foldable Stool out and easily multiply your seatings so you can enjoy your time together!

POP IT OUT WHENEVER YOU NEED A SEAT

If you know you'll be waiting in a long line, why not save your legs from pain and bring the Foldable Stool along to get comfy?!

Got some work to do in the yard or garden? Extend it out to just the right height to work comfortably at whatever height you need it at.

PORTABLE & LIGHTWEIGHT 

The Foldable Stool is very portable and lightweight so you can take it anywhere without any trouble. It is also designed with an adjustable strap so that you can carry it out easily like taking a handbag. With this retractable stool, you¨¹ll no longer have to go through all those pains just to enjoy the beauty that is around you.

EASY TO USE  

This super portable stool collapses down to practically nothing, so you can take it anywhere! You can open it by holding both ends and pulling to open with slight turning them. Users can fold and unfold the stool with little effort. Suitable for a variety of indoor and outdoor activities.

DURABLE AND RELIABLE 

The telescopic body of the stool is made from 120 segments that form together with a strong and flexible basis while the optimal balance between weight, dimensions, and strength is maintained. It can withstand 400 lbs/181 KG of weight after the safety and quality testing.

UNIQUE & INNOVATIVE DESIGN

The telescopic body of the stool is made from 120 segments that make the stool more flexible and stronger, while maintaining the best balance between weight, size and strength.

HIGH QUALITY

The folding stool is made of environmentally friendly poly-amide, a material that is known for its resistance and durability and can resist all kinds of weather conditions.